Knowledgebase

Are there any fees for transferring a domain to SLC-Hosting.com?
Yes, there will be a fee of $7.95 plus we will add one year to the current expiry date of your...

Can you change my DNS for me?
If you have purchased your domain name from us, yes we can do this for you upon request. If you...

Do you have any kind of money back guarantee for domain transfers? or what will happen if the transfer fails?
If for any reason, your domain transfer fails or is cancelled, we will instantly credit your...

Do you host international domain names?
We offer hosting for ALL international domain names. Any kind of domain name can be hosted on our...

How do I change the nameservers if I have register the domain with SLC-Hosting.com?
To point your domain name to the Name Servers provided in your welcome email. Follow the...

How do I transfer my domain to SLC-Hosting.com from another registrar?
Browse our step-by-step guide [PENDING] for domain transfers to ensure a quick and easy...

How do I upgrade my Domain Account from End User Account to a Reseller Account?
To upgrade your End User Domain Account to a Reseller Domain Account, you need to first...

I have just change the nameservers to your servers, how long does it take my site to start working?
It takes approximately 1-72 hours for your domain to propagate internet-wide, this is due to the...

I have registered my domain with SLC-Hosting.com, how will I know when to renew?
Customers are sent Expiring Domain Renewal Instruction e-mails before the domain name/s actually...

I'm planning to register more than one domain, would you offer me a discount?
Yes, we can offer you a discount if you are willing to register multiple domains with us. Please...

Is it possible to transfer my domain from SLC-Hosting to another registrar without SLC's approval?
Yes Absolutely! Simply make a transfer request from any desired registrar including your domain...

My domain is locked and won't let me change nameservers?
You'll have to unlock your domain first. If you have access to the domain registrar's control...

What is a Wildcard DNS?
A wildcard DNS record is a catch all record in a DNS zone that will match all non-existent...

What is Add-on Domain?
Addon Domains are domains that are pointed to subdomains. This means that you can host...

What is domain propagation?
Domain propagation is the period of time, or delay, involved in sending your domain's address...

What is Parked Domain?
Parked domains are simply secondary domains that point to your primary domain. They will serve...

What is Subdomain?
Subdomains are a way of creating separate accounts within your master account, which are...

What is the difference between a Sub-Domain, Parked Domain and an ADD-ON Domain?
Sub domain Lets say your domain is mysite.com. You install a Message Board and put in in a...

What nameservers should I use?
Please read your welcome e-mail as your nameservers details are included in your welcome email....

Who owns the domain name if I purchased it through you?
The domain name is yours completely. If you decide to not use us as your web host, you can still...

Why can't I create sub-domains?
If your domain is not pointing to our nameservers or still in the process of being transferred,...

Will there be any downtime for my web site if I transfer my domain from another registry to SLC-Hosting.com?
Your domain name's name servers are not altered anytime during the transfer process, hence your...